Commitment
FIM Medical
Quality Assurance Department
FIM MEDICAL strives to meet and satisfy all your expectations. Our customers are a priority and our products are designed to comply with your needs.
Our Quality Department ensures that the company and its products comply with the regulations and standards in force (European and American such as 21CFR part 820).
This compliance guarantees the quality of our products and services and allows for product marketing under the CE marking in accordance with medical devices regulation 2017/745 applicable from 26 May 2020.
FIM Medical is now ISO 13485 certified, the world’s leading standard that demonstrates a high level of quality, control of its manufacturing, distribution and control of its products.
More recently, the company obtained MDR certification (European MDR Regulation 2017/745) for its Audiolyser® ADL20 (Holmco & Sennheiser), Visiolite® & Visioclick®, once more demonstrating its stringency and compliance with the latest regulations.
Sales Department
• Always available and attentive to your needs.
• Proactive sales team (demonstration, installation, training, follow-up…)
Partnerships with distributors in many countries who are trained in the sales and maintenance of our devices
After-sales Service Department
A team committed to the maintenance and repair of your devices
• Free hotline available.
Offers adapted to your needs: on-site maintenance, maintenance contracts and warranty extension, etc.
